Arriving for your spa experience:
Please arrive 15-30 minutes prior to your scheduled service. This allows time to check in, change and enjoy the steam shower, sauna, steam room and meditation area. These amenities will stimulate your blood and lymphatic systems and enhance the benefits of your spa treatments. Male guests are advised to shave at least 2 hours prior to all facial treatments to ensure the maximum results are achieved.

Late Policy:
Unfortunately, clients who are late by 15 minutes or more to an appointment will need to be rescheduled. This will help to accommodate all other clients on the book and ensure that you receive a full service.

What to wear:
Robes and slippers are provided for your convenience. Professional draping is performed throughout your treatment.

Personal Preferences:
This is your time in the spa and you should delight in it as much as possible. Whether the room is too hot, the music is too loud, the lights too bright or the pressure of the massage uncomfortable… just let us know.

Jewelry and Valuables:
We recommend that no jewelry be worn to the spa. The management and spa associates can accept no responsibility for the loss of money or valuables of any kind brought into the spa premises.

Spa Products:
To extend your spa experience at home, a variety of spa products are available in the boutique area for continuing your care. Our guest relations will advise you as to the products that suit you and your skin type as part of your treatment experience.

We accept cash, local checks and all major credit cards. Prices are subject to change without prior notice.

Appointment Times:
Reservations are preferred, though not always necessary and require a credit card or gift card to secure your reservation. We do recommend however, that you always reserve your next experience prior to leaving in order to guarantee the availability of your desired service(s) and times.

Cancellations of less than 24 hours will be charged 50% of total service(s) cost. Thank you for your understanding.

Cell Phones, Personal electronic devices and camera:
We strive to provide our guests with a tranquil and private escape from the outside world. Please help us by turning off these devices upon entering the spa. Please be aware of the volume of your voice so as not to disturb other guests.

Guests must be 12 year of age or older. Remember this is your time and to ensure the highest quality of service and relaxation for everyone, children are not allowed in the spa area.

Optional, never expected, but greatly appreciated.

Medical Concerns and Comfort Level:
Guests who are pregnant, have had recent surgery or have any other medical concerns are advised to consult their physician before booking spa services. Please advise us of allergies so that we may use products that are appropriate for you.

Group Events:
Whether it be a day out with the girls, a bridal shower, moms and daughters, or couples, The Beauty Lounge Spa can provide a memorable and relaxing experience. Talk with one of our guest relations about customizing a personalized day. Weekdays are the best days to reserve the spa for your group. We require a 50%, non-refundable deposit on all group spa services and packages two weeks prior to group date. Thank you for your understanding.

The Beauty Lounge Gift Card:
We offer a variety of gifts perfect for any occasion. We will help you personalize an experience for someone special. Please note, gift cards can be ordered online, by phone or in person. Gift cards are non-refunded and do not expire.

Refund Policy:
Retail items can only be refunded if unused, in its original packaging, and presented with a receipt within 14 days of purchase. Refunds will be issued for TBL credit only. TBL credit must be used the same day as the return. Ambre Blends sales are FINAL. No refunds, returns or exchanges accepted.

Light meals can be added to any service(s)